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Industries

Websites, online booking and AI reception for clinics and private practices

For dental practices, clinics and therapy practices in Europe that want patients to book directly, phones answered when reception is busy and patient data handled with care.

Free quote within 24 h
Dental practicesClinics and medical centresPhysiotherapy
  • Free quote within 24 h
  • Fixed price once quoted
  • Free concept before you sign
  • Project code is yours once paid for
  • Written contract and VAT invoice
  • A team with over 10 years of experience
01Industries

Clinics and practices

What the industry is dealing with

As of 11 October 2026:

  • Patients book online when they cannot get through. In a market check published on 23 July 2026, Germany’s consumer federation vzbv found that almost 40% of patients book appointments online, partly because practices are hard to reach by phone. In 15 of 80 test searches on Doctolib and Jameda there was no free slot at all, and booking required an account. vzbv called for alternative booking channels.
  • Portals charge per practitioner. Doctolib’s plans were reported by GIGA on 4 May 2026 at €139 to €475 per doctor per month, with AI features as add-ons. Fees like these add up quickly in a practice with several clinicians.
  • Health data is special category data. Under the GDPR and UK GDPR, information about health needs extra protection. Booking forms that ask for symptoms “just in case” create risk without benefit.
  • AI in reception is regulated. In the EU, since 2 August 2026, an AI that talks to patients must tell them it is an AI (AI Act, Article 50). AI systems used for emergency patient triage are classed as high-risk; after the amending Regulation (EU) 2026/1744, those rules apply from 2 December 2027. A receptionist that books appointments should stay well away from triage.

What we do for clinics and practices

Practice websites patients can actually use. Clear service pages, practitioners, opening hours, how to prepare for a visit and how to get there. The copy is informative and free of outcome promises.

Direct online booking. We connect your practice software’s booking module where it has one. If it does not, we set up a calendar where reception confirms every request. Reminders by SMS or email reduce missed appointments.

An AI receptionist for busy hours. It answers when the line is busy or after hours, books and moves appointments, and sends a summary to your team. Callers are told at the start that they are speaking to an AI assistant. It never answers clinical questions; it takes a message or transfers the call.

AI rules for your team. Short, practical online training on what staff may and may not paste into AI tools, plus a simple internal policy.

Ready-made solutions

  • Practice website with online booking and reminders, hosted in the EU.
  • Google Business Profile set-up, linked to your booking page, with fair review requests.
  • AI training for clinical and admin teams, live online.

Details by type of practice:

  • Dental practices — treatment information, private price lists, missed calls.
  • Clinics and medical centres — several specialists, portals, triage boundaries.
  • Physiotherapy — courses of treatment and rescheduling.

How we start

  1. You tell us your specialty, how many practitioners you have and which practice software you use.
  2. Within 24 hours you receive a free quote with a fixed price.
  3. We check whether your software offers online booking, an API or a calendar export.
  4. You or your adviser approve the copy before anything goes live.
  5. After launch you get 30 days of fixes. The domain and accounts are in the practice’s name, and the project code becomes the practice’s once paid for.

Talk to us about your practice

Describe your practice in three sentences and name the software you use. We will send a free quote within 24 hours, including weekends and public holidays.

02Services

Services we combine for this industry

Business websitesBooking assistantAI voice receptionistCRM and system integrationsLocal SEO and Google Business ProfileAI workshops for teamsManaged hosting
03Questions

Questions we hear most often

Can't find your question? Write or call — we'll give you a straight answer, no strings attached.

[email protected]+48 889 009 550
01Do we have to cancel Doctolib, Jameda or another portal?

No. Many practices keep a portal as one channel. We make sure your own website and Google profile offer a clear, direct way to book, through your practice software where possible.

02Will the AI receptionist give medical advice?

Never. It books, moves and cancels appointments and answers practical questions such as opening hours or parking. Anything clinical is passed to your staff, and urgent calls are routed according to the rules you set.

03Where is patient data stored?

On servers in the EU, with a data processing agreement. Forms ask for the minimum needed to book: name, contact details and a preferred time, no symptoms or diagnoses.

04Do you write the website copy?

Yes, if you want. The copy is factual and describes your services, without promises about treatment results. You approve the final wording against the professional rules that apply to you.

Guarantees

Promises we can actually keep.

The same rules on every project — from the first call to support after launch.

  • Free quote within 24 hYou get the quote within 24 hours of your enquiry — including weekends and public holidays.
  • Fixed price once quotedThe quoted amount does not grow unless you change the scope.
  • Free concept before you signA mockup of 1–2 screens or a chatbot script with sample answers.
  • Payment in stagesWe pick the payment plan that suits the project.
  • 30 days of free fixesCounted from the day the project goes live.
  • Code, domain and loginsProject code is yours once paid for, and our libraries come with source code, for good. Domain and accounts are in your name from day one.
  • Contract and VAT invoiceWe work under a written contract and invoice every payment.
  • Want it in writing?Every one of these terms is in the quote and the contract.Free quote within 24 h
Contact

Tell us about your project. Free quote within 24 h.

A few sentences are enough. Within 24 hours of your enquiry — including weekends and public holidays — you get a quote with the scope and a fixed price.

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