Area 04 · DevOps & hosting

Website monitoring that spots the outage before your customers do

We check round the clock that your site responds, your enquiry form actually sends and your checkout reaches payment. Alerts go to the people you choose, and you get a short report every month.

Area
DevOps & hosting
Timeline
2–5 working days
Industries
All industries, Online shops
  • Free quote within 24 h
  • Fixed price once quoted
  • Free concept before you sign
  • Project code is yours once paid for
  • Written contract and VAT invoice
  • A team with over 10 years of experience
01Overview

Uptime and performance monitoring

Who it’s for

Businesses where downtime costs money rather than just pride: online shops, hotels and B&Bs taking direct bookings, clinics with online appointments, service firms that get most enquiries through a form.

The worst outages are silent. The site loads, but the contact form hasn’t sent a message in a week. The basket works right up to payment. The SSL certificate expired on Saturday and browsers greet visitors with a security warning. Monitoring exists so you hear about these things from an alert, not when a customer finally rings to complain.

What we do

We set up checks in layers. The first is availability: every few minutes, from several locations, we check that the site responds and that pages contain what they should. The second is journey testing: a script fills in your form, adds a product to the basket and goes through to payment in test mode, or checks that your booking calendar still shows availability.

The third layer covers things that expire: SSL certificates, domain registrations and integration keys. You’re warned well ahead, not afterwards. The fourth is the server itself: disk space, memory, load, and whether last night’s backup actually ran. We also track load times on your most important pages.

Alerts come with thresholds. A single slow response won’t wake anyone; three failed checks in a row will. Notifications go by email, SMS, Slack or Teams to the people you nominate.

Each month you get a plain-English report: what happened, why, how it was fixed and what’s worth improving.

How we work

  1. In the quote, which reaches you within 24 hours, we propose what to check and how often.
  2. We agree your key journeys and the alert list with you.
  3. We configure the checks, a test product and payment test mode, then spend a few days tuning thresholds.
  4. Monitoring goes live. Billing is monthly at the fixed price from the quote.

Set-up typically takes 2–5 working days, longer if there are many journeys or your booking system needs a separate test account.

What we need from you

  • Your key pages and journeys, e.g. contact form, checkout, booking.
  • A test product or service, and access to your payment provider’s test mode (Stripe and PayPal both have one).
  • The roles or contacts who should receive alerts, and the hours they can respond.
  • Optionally, read-only server access.

Technology and integrations

We use proven open monitoring tools for uptime, server metrics and application errors, plus Google Search Console data on page experience. If your booking system, CRM or accounting software exposes an API or a status endpoint, we watch that too. Integrations without an API are checked by their effects, such as whether a test order turns up in the admin panel.

What we don’t do

  • We don’t flood you with alerts for every minor blip.
  • We don’t track your visitors. Checks are automated and collect no customer personal data.
  • We don’t fix problems as part of monitoring alone. Fixes come under website maintenance or a separate quote.
  • We don’t promise uptime percentages or response times.

Free quote within 24 hours

Send us your site’s address and tell us what matters most: the enquiry form, the shop, bookings, or a link to another system. Within 24 hours you’ll get a quote and a list of proposed checks.

03Questions

Questions we hear most often

Can't find your question? Write or call — we'll give you a straight answer, no strings attached.

[email protected]+48 889 009 550
01My hosting is with another company. Is monitoring still worth it?

Yes. Monitoring runs from outside, independently of your host, and sees your site the way a customer does. Read-only server access lets us also watch disk, memory and backups, but it isn't required.

02Who gets the alert at 3 a.m.?

Whoever you choose: us, you or your IT contact. We agree the alert list with you up front, so everyone knows who does what.

03How is a checkout test different from just checking the site is up?

A site can load perfectly and still not take orders, for example because a payment API key expired. A checkout test runs the whole journey with a test product in the payment provider's test mode, so it catches that kind of failure.

04What does the monthly uptime report show?

A list of incidents with cause and fix, load times for your key pages, upcoming certificate and domain expiry dates, and a few concrete things worth improving next month.

Guarantees

Promises we can actually keep.

The same rules on every project — from the first call to support after launch.

  • Free quote within 24 hYou get the quote within 24 hours of your enquiry — including weekends and public holidays.
  • Fixed price once quotedThe quoted amount does not grow unless you change the scope.
  • Free concept before you signA mockup of 1–2 screens or a chatbot script with sample answers.
  • Payment in stagesWe pick the payment plan that suits the project.
  • 30 days of free fixesCounted from the day the project goes live.
  • Code, domain and loginsProject code is yours once paid for, and our libraries come with source code, for good. Domain and accounts are in your name from day one.
  • Contract and VAT invoiceWe work under a written contract and invoice every payment.
  • Want it in writing?Every one of these terms is in the quote and the contract.Free quote within 24 h
Contact

Tell us about your project. Free quote within 24 h.

A few sentences are enough. Within 24 hours of your enquiry — including weekends and public holidays — you get a quote with the scope and a fixed price.

Quote
within 24 hoursof your enquiry, incl. weekends and public holidays
Languages
English, Polish, Ukrainian, RussianGerman in writing

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