Website maintenance: changes, updates and small fixes without chasing a developer
Each month you have a block of hours for changes to your site: new prices, a new page, a seasonal banner, a form that needs fixing. Updates and a health check are part of the deal.
- Area
- DevOps & hosting
- Timeline
- 2–5 working days
- Industries
- All industries
- Free quote within 24 h
- Fixed price once quoted
- Free concept before you sign
- Project code is yours once paid for
- Written contract and VAT invoice
- A team with over 10 years of experience
Website maintenance
Who it’s for
Businesses that have a website but nobody to look after it. Changing your opening hours takes weeks because the original developer replies when they get round to it. A new service never makes it onto the site because nobody remembers the admin password. The plugins haven’t been updated in ages and everyone’s afraid to touch them.
Maintenance also makes sense right after a new site launches, once the 30 days of free fixes are over and the site starts to fill up with news, seasonal offers and fresh photos.
What we do
The core is a monthly block of hours, spent on whatever you need: a new price list, a page for a new service, a seasonal banner, a fix to your enquiry form, a new booking button, replacement photos. You send a request, we confirm the time and date, do the work and let you know.
Along the way we handle the jobs that are easy to forget. We update your CMS, theme and plugins, always after a backup and a test on staging, because a blind update can take a site down. Once a month we check that forms deliver, look for broken links and 404 errors, and make sure the site hasn’t slowed down.
Every change goes into a log: what, when and who asked for it. At the end of the month you get a short report of work done and hours used. Once a quarter we suggest a few improvements, such as a page customers keep asking about or a shorter route to your contact form.
Maintenance isn’t the same as hosting or monitoring. Hosting covers the server and backups, monitoring catches outages, and maintenance keeps the site current and doing its job. You can combine them, but you don’t have to.
How we work
- A quote within 24 hours, with a fixed monthly fee for the block you choose.
- An onboarding review: technology, plugin health, backups and any backlog of fixes.
- We agree the request channel, who signs off changes and how hours are counted.
- Maintenance runs. Every month you get a report and a VAT invoice under the contract.
Getting started typically takes 2–5 working days, longer if the review turns up a backlog that needs clearing first. For each individual change we give you a date when you send it.
What we need from you
- Administrator access to the site and the hosting.
- One person who sends and approves requests.
- Materials: copy, images, your logo and, for price lists, the current rates.
- A heads-up on plans for the coming months, such as the high season or a new service.
Technology and integrations
We maintain sites on popular content management systems and shop platforms, as well as static sites. If your site connects to a booking system like Fresha, a CRM or accounting software such as Xero, we make sure those connections survive every update. We can hook up practically any system with an API, though larger integrations are quoted separately.
What we don’t do
- We don’t rebuild your whole site out of the monthly hours. That’s a redesign, quoted on its own.
- We don’t take on a site without reviewing it first.
- We don’t publish anything without your sign-off.
- We don’t write the substance of medical, legal or financial content. We edit and publish what you or your specialist provide.
Free quote within 24 hours
Send us your site’s address and tell us what kind of changes you usually make in a month. If something has been waiting for ages, list it now. Within 24 hours you’ll have a quote and a suggested block of hours.
A guide on this topic
Other services in area 04
Questions we hear most often
Can't find your question? Write or call — we'll give you a straight answer, no strings attached.
[email protected]+48 889 009 55001What happens to hours I don't use in a month?
It depends on the plan you choose. How unused hours are handled is written into the contract, so there are no surprises at the end of the month.
02Will you maintain a site you didn't build?
Yes, but we start with a review: what it's built on, which plugins it runs and what shape it's in. If anything needs fixing before maintenance can start, we quote for it separately.
03How do I send you change requests?
Through one channel we agree at the start: email or a simple request form. For every request we confirm how long it will take and when it will be done.
04Does maintenance include writing new copy?
Small text edits, yes. Writing new content from scratch, such as articles or service descriptions, is copywriting. We can take it from your hours or quote for it separately, whichever suits you.
Promises we can actually keep.
The same rules on every project — from the first call to support after launch.
- Free quote within 24 hYou get the quote within 24 hours of your enquiry — including weekends and public holidays.
- Fixed price once quotedThe quoted amount does not grow unless you change the scope.
- Free concept before you signA mockup of 1–2 screens or a chatbot script with sample answers.
- Payment in stagesWe pick the payment plan that suits the project.
- 30 days of free fixesCounted from the day the project goes live.
- Code, domain and loginsProject code is yours once paid for, and our libraries come with source code, for good. Domain and accounts are in your name from day one.
- Contract and VAT invoiceWe work under a written contract and invoice every payment.
- Want it in writing?Every one of these terms is in the quote and the contract.Free quote within 24 h
Tell us about your project. Free quote within 24 h.
A few sentences are enough. Within 24 hours of your enquiry — including weekends and public holidays — you get a quote with the scope and a fixed price.
- [email protected]
- Phone
- +48 889 009 550
- Quote
- within 24 hoursof your enquiry, incl. weekends and public holidays
- Languages
- English, Polish, Ukrainian, RussianGerman in writing
Thank you, we’ve received your enquiry.
You’ll get your quote within 24 hours, including weekends and public holidays.