Get a quote
Industries

Clinics and medical centres: one booking path for many specialists

For multi-specialist clinics and medical centres that rely on booking portals today and want their own channel, a calmer phone line and clear rules for AI in the team.

Free quote within 24 h
  • Free quote within 24 h
  • Fixed price once quoted
  • Free concept before you sign
  • Project code is yours once paid for
  • Written contract and VAT invoice
  • A team with over 10 years of experience
01Industries

Clinics and medical centres

What the industry is dealing with

As of 11 October 2026:

  • Portals are popular, but not always helpful. vzbv’s market check of 23 July 2026 found that almost 40% of patients in Germany book online, often because they cannot reach the practice by phone. Yet 15 of 80 searches on Doctolib and Jameda showed no available slot, and booking required creating an account. The consumer federation asked for alternative booking channels.
  • Costs scale with headcount. Doctolib’s plans were reported by GIGA on 4 May 2026 at €139 to €475 per doctor per month. For a clinic with ten or twenty clinicians, the portal becomes a significant fixed cost.
  • AI rules are now in force. In the EU, an AI that talks to patients must say it is an AI (Article 50, since 2 August 2026). Systems for emergency patient triage are high-risk under Annex III; Regulation (EU) 2026/1744 moved the date for those obligations to 2 December 2027. Article 4 asks every organisation using AI to support staff AI literacy.
  • Health data needs minimisation. Special category data under the GDPR should not travel through general contact forms or unencrypted email.

What we do for clinics and medical centres

A website structured by specialty. Patients find the right specialist, see who works where and when, and understand how to prepare. Each specialty gets its own page with factual information, no claims about outcomes.

Your own booking channel next to the portal. We connect the booking module or API of your practice management system, so the website and your Google profiles lead straight to your calendar. The portal can stay; it just stops being the only door.

An AI receptionist with hard limits. It handles booking, rescheduling, cancellations, directions and opening hours, and routes everything else to staff. It does not ask about symptoms and does not rank urgency. Callers are told at the start that they are speaking to an AI assistant.

Secure intake. Forms collect only what is needed to book. Anything clinical is gathered later in your clinical system, not on the website.

AI rules for the team. A live online workshop based on your real tasks, plus a short policy on approved tools and data that must never be entered.

Ready-made solutions

  • Clinic website with online booking and reminders, hosted in the EU.
  • AI training and policy, live online, for clinical and administrative staff.
  • Google Business Profile for each location, linked to booking.

How we start

  1. Tell us how many locations and specialists you have and which practice management system you use.
  2. You get a free quote within 24 hours. Once quoted, the price is fixed.
  3. We map specialties, appointment types and the routing rules for calls.
  4. Your team, or your adviser, approves the copy and call scripts before launch.
  5. Everything runs on accounts you own, with 30 days of fixes after go-live.

Give patients a second way in

Tell us where patients get stuck today: the phone, the portal or the website. You’ll get a free quote within 24 hours, including weekends and public holidays.

02Services

Services we combine for this industry

Business websitesMultilingual websitesBooking assistantAI voice receptionistCRM and system integrationsAI workshops for teamsManaged hosting
03Questions

Questions we hear most often

Can't find your question? Write or call — we'll give you a straight answer, no strings attached.

[email protected]+48 889 009 550
01Can patients book a specific specialist online?

Yes, if your practice management system exposes schedules by practitioner or appointment type. We build the booking path around how patients search: by specialty, by name or by the first available slot.

02Is an AI receptionist a high-risk AI system?

An assistant that books and moves appointments is normally not. The AI Act lists emergency patient triage as high-risk, so we design the receptionist to avoid any assessment of urgency. This is not legal advice; for a specific set-up, check with your adviser.

03Does the AI literacy rule apply to us?

Article 4 of the AI Act applies to organisations that use AI, not only to developers. Since 27 July 2026, in its amended form, it asks you to take measures to support your staff's AI literacy, without requiring a specific level or certificate.

04Can the site be multilingual?

Yes. Each language gets its own address, so patients searching in English, German or another language land on the right version.

Guarantees

Promises we can actually keep.

The same rules on every project — from the first call to support after launch.

  • Free quote within 24 hYou get the quote within 24 hours of your enquiry — including weekends and public holidays.
  • Fixed price once quotedThe quoted amount does not grow unless you change the scope.
  • Free concept before you signA mockup of 1–2 screens or a chatbot script with sample answers.
  • Payment in stagesWe pick the payment plan that suits the project.
  • 30 days of free fixesCounted from the day the project goes live.
  • Code, domain and loginsProject code is yours once paid for, and our libraries come with source code, for good. Domain and accounts are in your name from day one.
  • Contract and VAT invoiceWe work under a written contract and invoice every payment.
  • Want it in writing?Every one of these terms is in the quote and the contract.Free quote within 24 h
Contact

Tell us about your project. Free quote within 24 h.

A few sentences are enough. Within 24 hours of your enquiry — including weekends and public holidays — you get a quote with the scope and a fixed price.

Quote
within 24 hoursof your enquiry, incl. weekends and public holidays
Languages
English, Polish, Ukrainian, RussianGerman in writing

* required. Write a few words or pick what you need.

The form was not sent. Please enter your name and a valid email address, and write a few words about your project or choose what you need.

Too many enquiries in a short time. Please try again in a few minutes or email [email protected].

The form could not be sent. Please try again or email [email protected].

Controller: MEZA P.S.A., Sopot. We use these details only to reply and prepare a quote, and keep them for up to 12 months after our last contact unless we sign a contract. You have the right to access, correct and erase them, to object, and to complain to the UODO. We don’t use cookies. See our privacy policy.

Thank you, we’ve received your enquiry.

You’ll get your quote within 24 hours, including weekends and public holidays.

Free quote within 24 h Call