Get a quote
Virtual receptionist

AI assistant for B2B enquiries and quotes

An AI assistant collects the details of each enquiry, asks for anything missing and drafts a reply from your price list. You approve and send every quote yourself.

Free quote within 24 h How it works
Start
We give the start date in the quote (within 24 h).
Channels
Messages, Documents
Oversight
3 or 6 h a month
  • Free quote within 24 h
  • The assistant says it’s an AI
  • MEZA specialist oversight: 3 or 6 h a month
  • Provider accounts in your name
  • Contract and VAT invoice
  • A team with over 10 years of experience
01Role

AI assistant for B2B enquiries and quotes

Who it’s for

Businesses that live on enquiries: manufacturers, wholesalers, building and installation firms, printers, haulage companies. An enquiry arrives incomplete, someone has to ask for the details, then work out a price and reply. When the answer takes a few days, the customer often already has a quote from someone else.

If you get a few enquiries a month and each one needs a site visit, this role won’t pay for itself.

What the role covers

  • Receiving an enquiry from a form, email or call and confirming it has arrived.
  • Asking for missing details from your checklist: quantities, sizes, dates, location, budget.
  • A draft quote from your price list or costing spreadsheet, for your approval.
  • An entry in your CRM or spreadsheet, if you use one.
  • A short overview of enquiries: how many came in, how many are waiting for a quote, how many quotes went out.

What the assistant doesn’t do

  • It doesn’t send prices or quotes without your approval.
  • It doesn’t quote prices that aren’t in your price list or spreadsheet.
  • It doesn’t negotiate or give discounts.
  • It doesn’t write to businesses that haven’t sent an enquiry.
  • It doesn’t make binding commitments about delivery dates.

When it hands over to a person

Every draft quote comes to you. You also get unusual, large or urgent enquiries straight away, and any case where the customer asks to speak to someone.

Oversight by a MEZA specialist

In a package of 3 or 6 hours a month, a MEZA specialist checks that draft quotes match your price list, updates the rules when your prices change and sends a monthly report. They work remotely and follow our procedures.

It’s a service, not employment. You ask for changes to the role through one agreed channel.

How we start

  1. You fill in the form. We send a free quote within 24 hours.
  2. Free Concept: a draft reply to a typical enquiry, described without your customers’ details.
  3. We gather examples of enquiries and quotes from recent months and write the list of questions for your customers.
  4. We connect your form, inbox and price list or spreadsheet.
  5. A pilot: at first you compare the drafts with the quotes your team prepared.

If you need one process rather than an ongoing role, for example from a web form into your CRM, see process automation for your business.

Rules and data

As of 23 October 2026. The assistant tells customers it’s your company’s AI assistant, as Article 50 of the AI Act requires in the EU. We apply the same rule in the UK. We process enquiry data under a data processing agreement. The AI model runs on your own account with the provider. The assistant only writes about enquiries the customer started.

Tell us where your enquiries come from and how many you get. You’ll get a free quote within 24 hours, including weekends and public holidays.

02Other roles

Other AI assistant roles

All roles →
03Questions

Questions we hear most often

Can't find your question? Write or call — we'll give you a straight answer, no strings attached.

hello@meza.agency+48 889 009 550
01Does the assistant send quotes on its own?

No. It drafts the quote from your price list or spreadsheet, and you check it, correct it and send it. That way you decide the price your customer sees.

02What if every quote is different?

The assistant still saves time on gathering the details: it asks about sizes, quantities, dates and location before the enquiry reaches you. It only drafts a price where one can be worked out from your rules.

03Does the assistant remind customers about a quote?

Only about an enquiry the customer started, and without adding other offers. It doesn't write to anyone who hasn't sent an enquiry.

What you get

What you get with an AI assistant

Concrete things that end up in your hands: before you sign, at the start and in every month the assistant works for you.

  1. 01

    Before you sign

    Before you commit to anything.

    • Quote within 24 h

      Free, with a fixed price that does not grow unless you change the scope. Plus an estimate of what you pay providers.

    • Free concept

      Sample answers the assistant would give in the role you choose, based on your form.

  2. 02

    To start

    Before the assistant handles its first conversation.

    • Role card

      Written down with you: what the assistant handles on its own, what it prepares for your decision and what it never does.

    • Contract and VAT invoice

      We work under a written contract and invoice every payment.

  3. 03

    Every month

    The role runs, and the accounts stay yours.

    • Supervision and report

      With a supervision package, a MEZA specialist reviews conversations, refines the scripts and sends a report once a month: how many conversations and cases there were and what we changed.

    • Accounts in your name

      The AI model, phone number and minutes sit on your own accounts, and you can take our access away at any time.

Free quote within 24 h

Every one of these terms is in the quote and the contract.

Contact

Describe the role. Free quote within 24 h.

Tell us what work the assistant should take over and when. Within 24 hours of your enquiry, including weekends and public holidays, we reply with a quote for setting up and running the role and an estimate of the provider costs.

Quote
within 24 hoursof your enquiry, incl. weekends and public holidays
Languages
English, Polish, Ukrainian, RussianGerman in writing

Ask about this role

* required.

The form was not sent. Please enter your name and a valid email address, and write a few words about your project or choose what you need.

Too many enquiries in a short time. Please try again in a few minutes or email hello@meza.agency.

The form could not be sent. Please try again or email hello@meza.agency.

Controller: MEZA P.S.A., Sopot. We use these details only to reply and prepare a quote, and keep them for up to 12 months after our last contact unless we sign a contract. You have the right to access, correct and erase them, to object, and to complain to the UODO. We don’t use cookies. See our privacy policy.

Thank you, we’ve received your enquiry.

You’ll get your quote within 24 hours, including weekends and public holidays.

Free quote within 24 h Call